Best Buy: You can return the device to a Best Buy store for a full refund. You will also have the option to replace it with a new Note 7 (when the fixed units become available). Verizon: Verizon is waiving the restocking fee for any customers who purchased a Galaxy Note 7 and want to return or exchange it. AT&T: AT&T will let you return your Note 7 to the store for another smartphone. It will also refund any accessories purchased directly from it. T-Mobile: You can return your Note 7 to a T-Mobile store for a full refund of the purchase price and any accessories you may have bought. You’ll have the option to buy another phone or receive a new Note 7 (when the fixed units become available). T-Mobile is waiving its restocking fee, too. Sprint: Sprint CEO Marcelo Claure posted a statement on Twitter detailing Sprint’s plan. You should visit your local Sprint store to return your Note 7. The carrier will give you a “similar device” to use until Samsung resumes sales of the Note 7.
